Samsung/Google Wallet and Halifax

atlantis187

My son just changed his phone from a Galaxy S20fe to a S23FE and previously has his Halifax Expresscash debit card added to his Google wallet and now on this new phone its saying this Card is not supported. same on the samsung wallet.

Seems strange as it worked before on the older phone and now we cant add it, is there anyway round this? We rang Halifax for help and they have been useless

friolento

Is the new phone brand new, from a reputable dealer?

MattMattMattUK

I am not totally sure, but the older phone may have been using Google Pay, which has now been superceded by Google Wallet. Halifax say that acount is compatible with Google Pay but make no mention of Google Wallet which they do mention for other accounts. 

wmb194

atlantis187 said:

My son just changed his phone from a Galaxy S20fe to a S23FE and previously has his Halifax Expresscash debit card added to his Google wallet and now on this new phone its saying this Card is not supported. same on the samsung wallet.

Seems strange as it worked before on the older phone and now we cant add it, is there anyway round this? We rang Halifax for help and they have been useless

Try Samsung Pay?

macy08

If he is under 13 years old he won't be able to use Google Wallet.