Problem with MSE credit club login - just me?

JamesO

Been trying to log in for about a week using both safari and edge, getting the same error message. Wondering if it's just me and I need to change a setting or if everyone's having the same issue. 

Asking now as just saw it promoted in the mse email so figured others might be trying. 

MSE_JC

Thanks for flagging, @JamesO. I've reached out to the techies who work on Credit Club to get some insight.

JamesO

I also sent an email this morning. 

chamelion

Same issue here. Did you find a solution?

TheAsparagusLady

Same issue for me, too. I've had this error since the system changed 😕

JamesO

chamelion said:

Same issue here. Did you find a solution?

TheAsparagusLady said:

Same issue for me, too. I've had this error since the system changed 😕

@chamelion @TheAsparagusLady  

Apparently the problem was trans union couldn't find my details from the old info Experian used so they deleted my account and I created a new one.