Watch strap has made my existing watch unusable - can I claim for a new watch?

DullGreyGuy

andy230uk said:

The watch is obviously waterproof too and I've been using it that way for 5 years.

It's sold as water resistant not waterproof, as noted above 5 bar rating isn't generally considered suitable for swimming. Obviously companies are generally a little cautious with ratings and not everyone swims as energetically as others but if you do want to be able to safely swim with a watch you should really look at a 10 bar resistance.