Incorrect default on credit file by JC International Acquisitions

TazzieG

Help please, I have just recently noticed on my otherwise healthy credit file a default registered by JC International Acquisitions.  On further investigations this seems to relate to an old account I had with Sky.  I do not owe Sky anything and the account was closed in 2020.  The default appeared in 2024.  I have been passed from JC to BW Legal and they have told me its for Sky and the amount but no other information.  It also has an incorrect date of birth.  My next step was to complain to the Financial Ombudsman but BW Legal have told me I can't do that as it is not a regulated debt.  Can anybody please help me with this.

fatbelly

You can complain to the ICO as they have put incorrect information on your record

https://ico.org.uk/make-a-complaint/

Sky are covered by the telecom ombudsman

https://www.commsombudsman.org/our-process

Lulubelle64

TazzieG, I have had the exact same thing just happen. What was the outcome in your situation?  Did you every get to the bottom of it?

sourcrates

OP not been active since last September.

fatbelly

Last active 5 months ago, but we can try to notify

@TazzieG

Nasqueron

Lulubelle64 said:

TazzieG, I have had the exact same thing just happen. What was the outcome in your situation?  Did you every get to the bottom of it?

It's best to just stick to your own post rather than bumping old ones which is against the forum rules