JustPark refuse to refund my booking

MrBog

Hi,

I have booked a parking space through JustPark, but the parking space was not privately owned. It was part of a shared car park. My car has been keyed while being parked here(2 weeks). I've contacted JustPark to ask for a refund on the basis that the person who listed out the parking space had no right to do so, but they have refused to refund. 
I somehow feel like I've been cheated heaving paid £80 for a place where I could have parked for free and my car is damaged as well(cost to repair is about £280). 
Does anyone have any advice on what I can do?

Coupon-mad

A free car park? Shared with whom?

MrBog

Coupon-mad said:

A free car park? Shared with whom?

There are places where parking is not allocated to a house/owner. So, if you live there you will park in whatever place you manage to find. You may not find a place at all near your house. The owner that listed this space on JustPark had a car themselves and they took theirs out and allowed me to park while they parked on the street. 
They keep a space occupied with their car to make sure they have a space available when you show up to park. Then they move their car in whatever other space they find.
My point is they had no right to list this space on JustPark because it doesn't belong to them and it's not a fixed space every time. Probably the reason my car was keyed is because people noticed it wasn't moved for 2 weeks and assumed I parked there for free. 
I don't think it's legal to sell parking in a place like this as it's not their own private space to sell. 

la531983

Do a charge back. I did from this shower of a company over a year ago and never had any comeback. 

MrBog

Thanks, I paid with a debit card, but I gave it a try anyway through their dispute system. Fingers crossed it works

Coupon-mad

Next time do a virtual look round the streets and don't even seek out a car park. If the streets were unrestricted you should have just left your car there.

KeithP

MrBog said:

Thanks, I paid with a debit card, but I gave it a try anyway through their dispute system. Fingers crossed it works

Chargeback works with both credit cards and debit cards.

Read this MSE article...
www.moneysavingexpert.com/reclaim/visa-mastercard-chargeback

Grizebeck

I only use just park on actual drive ways 

MrBog

I managed to get my money back doing a chargeback. Thanks so much for your help 😃