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OTP codes and no mobile signal
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Do they actually live in a location with no mobile signal, or is it that there is no signal for the provider they use? if it's the latter then a simple solution could be to find out which providers do have a reasonable signal there (and it doesn't have to be that good for OTP texts) and switch their number.
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HSBC and First Direct do not use OTP codes delivered over mobile phones.
First Direct are also known for their customer service and telephone banking..0 -
Beware, mobile phones with wifi may connect you to the internet and email, but OTPs arriving via email restrict you to a maximum transfer of £500. [ and see above - today I had to go through the OTP procedure for a £15 purchase ]0
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