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Taking OVO Energy to court query
Comments
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To say that's excessive is an understatement. Unsure what the objective was in doing so. At a point a degree of common sense has to be used in allowing due process to take it's course. As frustrating as it maybe.NickF_2 said:
2) 255 emails to be exact since last August.0 -
So you cannot leave them as you refuse to pay the debt?
A debt that others have asked you, as you have the meter readings, what should it be as the calculation is easy. Surely after all this time you have done this and presented that to the ombudsman and Ovo?
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Hi OP - if you post your meter readings for the start of the period in question, and a current one now, along with relevant dates, then someone here will be able to work out your use and I would guess also a rough approximation of what that use should have cost you.🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
£100k barrier broken 1/4/25
Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
SOA CALCULATOR (for DFW newbies): SOA Calculatorshe/her0 -
MeteredOut said: Or do you have any other expert evidence that can prove that "OVO tried to upgrade the software on everyone's meters remotely and basically messed up everyone's readings. OVO Now don't know how much energy you have used."OVO have neither the authority or ability to "upgrade software" on anyone's meter. There is a very stringent set of protocols to follow, and it will be the DCC that does the actual upgrade.What is more likely is OVO have made some changes to their back end billing system without fully testing the code before rollout (Crowdstrike did a similar thing recently).Any language construct that forces such insanity in this case should be abandoned without regrets. –
Erik Aronesty, 2014
Treasure the moments that you have. Savour them for as long as you can for they will never come back again.1 -
Exactly. I was highlighting that that the OP had better get some better/actual evidence if they plan to take OVO to court.FreeBear said:MeteredOut said: Or do you have any other expert evidence that can prove that "OVO tried to upgrade the software on everyone's meters remotely and basically messed up everyone's readings. OVO Now don't know how much energy you have used."OVO have neither the authority or ability to "upgrade software" on anyone's meter. There is a very stringent set of protocols to follow, and it will be the DCC that does the actual upgrade.What is more likely is OVO have made some changes to their back end billing system without fully testing the code before rollout (Crowdstrike did a similar thing recently).0
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