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do readings need to be marked as estimates?

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  • bob2302
    bob2302 Posts: 549 Forumite
    500 Posts Second Anniversary Name Dropper
    Brie said:
    Get that smart meter and all your worries will be over.
    Not necessarily as it was a smart meter that started this whole mess!!!
    If you have a smart meter, are you sure that "your read" doesn't refer to either a manual or automated reading?
  • Brie
    Brie Posts: 14,609 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    bob2302 said:
    Brie said:
    Get that smart meter and all your worries will be over.
    Not necessarily as it was a smart meter that started this whole mess!!!
    If you have a smart meter, are you sure that "your read" doesn't refer to either a manual or automated reading?
    They are neither my reading not an automatic smart reading given that the meter wasn't actually working at all at that point.  



    VXman said:
    Get that smart meter and all your worries will be over.
    I'm with outfoxthemarket and have smart meters. They still ask for readings each month. I had a gas one which was read remotely but not the electric. Not sure what their problem is as both meters worked fine with EDF previously.
    As did mine with Eon but being 1st gen these just don't connect with them.  

    I have raised a complaint but no one has replied yet.
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • Reed_Richards
    Reed_Richards Posts: 5,274 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Outfox the Customer?
    Reed
  • Scot_39
    Scot_39 Posts: 3,437 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Brie said:
    bob2302 said:
    Brie said:
    Get that smart meter and all your worries will be over.
    Not necessarily as it was a smart meter that started this whole mess!!!
    If you have a smart meter, are you sure that "your read" doesn't refer to either a manual or automated reading?
    They are neither my reading not an automatic smart reading given that the meter wasn't actually working at all at that point.  



    VXman said:
    Get that smart meter and all your worries will be over.
    I'm with outfoxthemarket and have smart meters. They still ask for readings each month. I had a gas one which was read remotely but not the electric. Not sure what their problem is as both meters worked fine with EDF previously.
    As did mine with Eon but being 1st gen these just don't connect with them.  

    I have raised a complaint but no one has replied yet.
    Has it been dcc integrated - many smets1 have been - or were identified and put on a list for replacement years ago - but seen at one post here fairly recently whos smets1 hadnt been actioned.


  • RelievedSheff
    RelievedSheff Posts: 12,690 Forumite
    10,000 Posts Sixth Anniversary Name Dropper Photogenic
    VXman said:
    Get that smart meter and all your worries will be over.
    I'm with outfoxthemarket and have smart meters. They still ask for readings each month. I had a gas one which was read remotely but not the electric. Not sure what their problem is as both meters worked fine with EDF previously.
    It can take some time for Outfox the Market to connect to older smart meters.

    We had to give manual readings for almost a year before they could connect to our existing smart meters.
  • Brie
    Brie Posts: 14,609 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Scot_39 said:
    Has it been dcc integrated - many smets1 have been - or were identified and put on a list for replacement years ago - but seen at one post here fairly recently whos smets1 hadnt been actioned.
    What?  dcc integrated?

    nothing been received previously (i.e. in 6 years we've been here) to say they are due to be replaced.
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board:  https://lemonfool.co.uk/financecalculators/soa.php

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    "Never retract, never explain, never apologise; get things done and let them howl.”  Nellie McClung
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  • Brie said:
    Scot_39 said:
    Has it been dcc integrated - many smets1 have been - or were identified and put on a list for replacement years ago - but seen at one post here fairly recently whos smets1 hadnt been actioned.
    What?  dcc integrated?

    nothing been received previously (i.e. in 6 years we've been here) to say they are due to be replaced.
    https://smartmetercheck.citizensadvice.org.uk/

    1st gen meters get 'adopted' into the comms network and then can work with all suppliers.

    Some can't, and then should be replaced.
  • Scot_39
    Scot_39 Posts: 3,437 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    https://www.smartdcc.co.uk/our-smart-network/current-programmes/smets1-enrolment-and-adoption/

    You wouldn't be informed of being integrated.

    Suppliers iirc had to identify those not able - and would not be in touch until have capacity to do so.

    Not sure any hard dates set.

    Unlike rts switch off  - but those weren't that hard in the past - I.e. been extended.
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