Sold car

Hello all
I sold my car 2 days ago via third party auction.
The dealer before collecting the car test drive and checked everything and were happy.
2 days later the dealer  called me and told that engine is faulty And they want to bring the car back and get refound .
I told them that I have bought diferent car and I will not take the car back or refound them.

I looked some reviews on Google and  the costomers don't rate them much.

Please could I get some advise as what should I do in this case. 

I do appreciate your help.


Comments

  • Brie
    Brie Posts: 14,138 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 23 August 2024 at 6:31PM
    If you were honest in your description of the vehicle and they were happy when they left then it's their problem.  

    I'd be tempted to block their number and don't reply to any emails etc.  
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  • tacpot12
    tacpot12 Posts: 9,156 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    What you need to do might be determined by the contract you have with the auction house. Check the terms and conditions of the contract. Also check what the auction house tells people that buy from one of their auctions. You might need some professional legal advice. If you have home insurance, check to see if you have legal expenses cover. If you do, you can call the Legal Helpline provided by the insurer for advice.  
    The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.
  • born_again
    born_again Posts: 19,500 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Who is the 3rd party auction?
    Something like Motorway?
    Life in the slow lane
  • fatbelly
    fatbelly Posts: 22,572 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    The ball is in their court. You need do nothing
  • joker1
    joker1 Posts: 16 Forumite
    10 Posts First Anniversary
    tacpot12 said:
    What you need to do might be determined by the contract you have with the auction house. Check the terms and conditions of the contract. Also check what the auction house tells people that buy from one of their auctions. You might need some professional legal advice. If you have home insurance, check to see if you have legal expenses cover. If you do, you can call the Legal Helpline provided by the insurer for advice.  
    Thanks tacpot12 ... honestly as online auctions  i just ticked all boxes and not reading most of them  so not sure ..but thank you for message 
  • joker1
    joker1 Posts: 16 Forumite
    10 Posts First Anniversary
    fatbelly said:
    The ball is in their court. You need do nothing
    What that mean?
  • fatbelly
    fatbelly Posts: 22,572 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    That mean

    If they want to take action against you they must initiate it.

    You respond to what they do.

    It's a tennis metaphor
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