We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Looking for advice - Close email account with Microsoft
Options

Angrywoman__
Posts: 1 Newbie
in Techie Stuff
Looking for advice as I have had hotmail account compromised by third party. I have noted this with microsoft support to close but I cannot actually contact anyone to close the account. I am locked out of account. I have followed all MS instructions and the instructions given by people in MS forums but I cannot contact MS support to get them to close my hotmail account. I've already had financial accounts compromised and my phone hacked too. I am at my wits end what to do.
0
Comments
-
Angrywoman__ said:Looking for advice as I have had hotmail account compromised by third party. I have noted this with microsoft support to close but I cannot actually contact anyone to close the account. I am locked out of account. I have followed all MS instructions and the instructions given by people in MS forums but I cannot contact MS support to get them to close my hotmail account. I've already had financial accounts compromised and my phone hacked too. I am at my wits end what to do.Documented here, you don't need to speak to anybody:Though this assumes you can get into it at all. If not, accounts time out after 365 days and then get closed 365 days after that, so two years. This assumes you don't have any other services on the MS account, like Office.And you just set up another email address at Gmail or wherever and you should be able to change the email address in use on your online portals.0
-
Surely, you need to get back control of that account?No reliance should be placed on the above! Absolutely none, do you hear?0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.8K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.8K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.8K Life & Family
- 257.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards