O2 SIM only deal /retentions question

nick1234

Hi

i have been on o2 for many years and find network coverage far superior to previous providers like 3/virgin etc.  however my current deal of 30gb data sim only has gone up to £19pm.  There are alternativew online for 40/50gb for 7£ pm, so doesnt make sense to stay on o2.  In fact they have a new customer offer for £8 40gb

today they best they could offer for 30gb £14 so i got my pac code which is valid for 30 days.  Wondering if they have a retentions team that will call u with better deals in the coming days, or should i just switch to a new provider tonight? 

oldernonethewiser

You could use the PAC to shift the number to a PAYG then get a new, much better, deal from o2 and move back to them.

Better than PAYG actually would be one of the MSE recommended monthly deals.

nick1234

Thanks will try that especially if coverage on new network is bad. 

But does o2 generally call u a few days after getting a pac?

Detail_Merchant

nick1234 said:

In fact they have a new customer offer for £8 40gb

I can see that deal on USwitch - https://www.uswitch.com/mobiles/compare/sim_only_deals/
Have you tried choosing that deal, and seeing if you can apply it to your existing account/sim ?
I was able to do that recently when my price rose due to the April RPI+3.9% rise.
When I bought the sim only deal via uSwitch, it asked if I was an existing O2 customer, and when I said yes, once I logged in to my O2 account, it let me apply the deal to my existing account.

nick1234

Detail_Merchant said:

nick1234 said:

In fact they have a new customer offer for £8 40gb

I can see that deal on USwitch - https://www.uswitch.com/mobiles/compare/sim_only_deals/
Have you tried choosing that deal, and seeing if you can apply it to your existing account/sim ?
I was able to do that recently when my price rose due to the April RPI+3.9% rise.
When I bought the sim only deal via uSwitch, it asked if I was an existing O2 customer, and when I said yes, once I logged in to my O2 account, it let me apply the deal to my existing account.

WOW THANKS THIS WORKED!!