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Napier Parking ticket wrongly issued!

Hi guys very new here and looking for some help/advice. 

Parked in a Napier car park on the 13th August and purchased a ticket upon arrival. The ticket entitled me to 3 hrs parking and I was there for 2 hrs and 11 minutes so well within my time frame. I was shocked to of received a PCN yesterday from this company saying I never purchased a ticket and all I can see online is that this happens regularly to many people!

I appealed the ticket internally with the company providing a bank statement from me with the purchase (I have thrown the ticket away as have had my car cleaned since the incident) but they threw that back at me offering a reduced fee of £20. 

I further appealed to the IAS and they have countered it. I have replied to it stating that I am not willing to pay the fine due to the fact that I definitely purchased a ticket and have proof on my bank. 

If they are to come back and counter this again I don't know what further options I have. Any help/suggestions is mutely appreciated. 

Thankyou in advance,
J

Comments

  • Gr1pr
    Gr1pr Posts: 11,383 Forumite
    10,000 Posts First Anniversary Photogenic Name Dropper
    edited 22 August 2024 at 9:05AM
    There aren't any further options, the £20 was a keying error option to settle, as a settlement figure, this wasn't accepted, so it's an impasse, neither side budging 

    The only option left is if they sue you in civil court within the next 6 years, where a judge can decide if you win or not 

    Ps, its not a fine, its a parking charge notice, PCN, so an unpaid invoice at the moment 
  • fisherjim
    fisherjim Posts: 7,111 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    You have been caught by anpr and made a keying error with your vrn into their sad excuse for a payment system which benefits only their scam.
    You agreed to this unwittingly by not reading their contrived terms and conditions which they will say you agreed to by staying on site.
    Their scam has nothing to do with paying, but because you never followed their terms and conditions to the letter.
    The only way you can now be forced to pay this will be by a judge in the small claims court, what ever the idiots and their tame debt collectors tell you, and it's a speculative invoice not a fine, the IAS are part of the scam.
    Read the newbies thread on here.
  • Coupon-mad
    Coupon-mad Posts: 157,622 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 22 August 2024 at 1:12PM
    To be clear we are NOT telling you to pay!

    You'll almost certainly lose at IAS & should have just ignored them and the £160/£170 threatograms that follow.

    Start ignoring them now but tell them if you move house of course.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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