defence help please, DCB legal & euro car parks

smooth_operator

Thank you for your help, I’ll change my defence to this 

smooth_operator

Is there a time frame of when you’ll receive a response back from the CNBC when sending off a defence. Sent it twice now using the new email address and haven’t received an acknowledgment 

thank you 

KeithP

smooth_operator said:

Is there a time frame of when you’ll receive a response back from the CNBC when sending off a defence. Sent it twice now using the new email address and haven’t received an acknowledgment 

thank you 

You should get an almost instant automatic receipt.
Try sending from a different email address/server.

Le_Kirk

What address have you used?

smooth_operator

ClaimResponses.CNBC@justice.gov.uk

Address I’ve used.

tried sending from a different email address and server, still no reply. Bit odd 

change the subject to just the claim number and made no difference. 

Know it’s sending as I’ve sent it to a friends email address 
thinking should send it over to the solicitors as well 

Coupon-mad

Yes - do that.

Are you sure the acknowledgements aren't in your junk email?

smooth_operator

Yep, nothing in my junk mail 

Coupon-mad

Try a non-Gmail email account.

smooth_operator

update 

ended up sending the email via an outlook account and got an email acknowledgement back instantly

tried two different icloud accounts and wasn't working, something to take note of if anyone else has a similar issue