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Private Car parking ticket - however paid but ticket was wrong way around, please advise?

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Hi all

I received a PCN from a private car parking company today - ticket was for 'Parked without a valid pay and display ticket or valid parking session'. I had purchased an all day ticket on my bank card however I had accidentally placed the ticket upside down when I placed it on the dashboard.

Can I appeal this - this seems harsh as their own photos show the upside down ticket with a clear reference number that is on both sides of the ticket which they could have surely cross referenced with the ticket machine to confirm that I had indeed paid for the parking.

The fine is £60 but goes up to £100 - I already paid so it feels harsh to have to pay the fine on top of the original - any ideas on how best to appeal this?

Thanks in advance

Comments

  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Tell me where does it use the word fine
  • playaz
    playaz Posts: 270 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Grizebeck said:
    Tell me where does it use the word fine
    It is a Parking Charge Notice - I actually don't see the word fine on the ticket, it just states that the 'Driver is now required to pay £100 if paid within 28 days of this notice date. A reduced amount of £60 if paid within 14 days will be accepted'
  • Not_A_Hope
    Not_A_Hope Posts: 834 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    Of course you can appeal but don’t expect them to roll over and accept your appeal. They are only interested in getting as much money as possible. Was the ticket up side down or face down so the details could not be seen? Which parking company was it? Take some photos of the signs and especially the T&Cs as they are the basis of any claim for breach of contract they will make
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    playaz said:

    - any ideas on how best to appeal this?
    You've been here before.
    Go back and read some of your earlier threads.

    Which parking company is involved?

    I struggle to understand how one could 'accidentally' place a ticket upside down.
  • playaz
    playaz Posts: 270 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 17 August 2024 at 7:48PM
    KeithP said:
    playaz said:

    - any ideas on how best to appeal this?
    You've been here before.
    Go back and read some of your earlier threads.

    Which parking company is involved?

    I struggle to understand how one could 'accidentally' place a ticket upside down.
    Rushing to park and get to my destination I guess :)  
    The company is Secure Parking Solutions Ltd

    P.S What do you mean 'read my earlier threads' 
  • playaz
    playaz Posts: 270 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 17 August 2024 at 8:01PM
    Of course you can appeal but don’t expect them to roll over and accept your appeal. They are only interested in getting as much money as possible. Was the ticket up side down or face down so the details could not be seen? Which parking company was it? Take some photos of the signs and especially the T&Cs as they are the basis of any claim for breach of contract they will make
    It is Secure Parking Solutions Ltd - the ticket was upside down so it only shows the parking ticket machine reference number and not the actual car registration unfortunately - however I do have the proof of purchase from my bank as I paid via card. Attached the signage
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 17 August 2024 at 8:08PM
    playaz said:
    What do you mean 'read my earlier threads' 
    You have received a few parking tickets in the past and have been given good guidance to successfully challenge them.

    I'm just suggesting that you might want to review how you did that previously rather than 'starting again' by asking for exactly the same help and guidance that you received some time ago.

    It's a win-win... you don't have to write out so many questions and others don't have to repeat stuff already given to you previously.
  • playaz
    playaz Posts: 270 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    KeithP said:
    playaz said:
    What do you mean 'read my earlier threads' 
    You have received a few parking tickets in the past and have been given good guidance to successfully challenge them.

    I'm just suggesting that you might want to review how you did that previously rather than 'starting again' by asking for exactly the same help and guidance that you received some time ago.

    It's a win-win... you don't have to write out so many questions and others don't have to repeat stuff already given to you previously.
    The previous ones were I believe with IAS almost a decade ago so I'm not sure if things have changed since then and the infringement then was for parking outside of a bay (which i won with video evidence) where-as this is a different infringement hence why I asked apologies if you found this rude 
  • Coupon-mad
    Coupon-mad Posts: 151,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 18 August 2024 at 12:24AM
    No it's fine and we want to help. Just read the NEWBIES FAQS thread. Nobody pays this lot.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Le_Kirk
    Le_Kirk Posts: 24,535 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Tell them that when you opened the envelope the PCN was upside down and you cannot pay it!  OR follow the guidance given of course.
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