We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Sky - Sky HD+ Box

DE_612183
Posts: 3,613 Forumite


in Phones & TV
I've got an old sky box - still connects to the outside world for TV via a dish, although I can download and stream when required.
I've had a recent issue when I go to the TV guide, I can see the menu of programmes but can't select them. Planner works fine on playback.
I've tried different remotes, and the issue persists - the box is getting the command as little red light flashes, also any programmes that are on a series link continue to record, and I can replay.
I phoned sky and they wanted to move me onto Q which I'm loath to do as there is some stuff on the box I don't want to lose.
Any ideas / advice?
I've had a recent issue when I go to the TV guide, I can see the menu of programmes but can't select them. Planner works fine on playback.
I've tried different remotes, and the issue persists - the box is getting the command as little red light flashes, also any programmes that are on a series link continue to record, and I can replay.
I phoned sky and they wanted to move me onto Q which I'm loath to do as there is some stuff on the box I don't want to lose.
Any ideas / advice?
0
Comments
-
After this it should go back to channel 998 and may be a bit sluggish for a bit while everything gets recached. Recordings are not affected (or shouldn't be affected)Sky+HD is discontinued and unsupported by Sky (bar getting what you're paying for on it) so any technical support you need on the platform will be non existent.0
-
Have you switched it off and on again recently (not during recording, of course)? I found I had to do that from time-to-time.Does it work for free-to-air sites (eg. BBC) if you take the card out?Q is a nice system, but they will change your dish's LNBs, which means you'd not be able to connect your old HD box(es) anymore and your saved recordings stop working once Q is activated.
0 -
@Neil_Jones - yes tried that - no joy.
@prowla - the issue is that I cannot select anything from the Tv Guide, or by keying in the channel number - whether the card is in or not.
0 -
You could buy a second hand box ( doubt if they are much ££ , but obviously you may get someone else’s troublesome box ) and ask Sky to pair your viewing card to the new box1
-
prowla said:Have you switched it off and on again recently (not during recording, of course)? I found I had to do that from time-to-time.Does it work for free-to-air sites (eg. BBC) if you take the card out?Q is a nice system, but they will change your dish's LNBs, which means you'd not be able to connect your old HD box(es) anymore and your saved recordings stop working once Q is activated.0
-
MeteredOut said:prowla said:Have you switched it off and on again recently (not during recording, of course)? I found I had to do that from time-to-time.Does it work for free-to-air sites (eg. BBC) if you take the card out?Q is a nice system, but they will change your dish's LNBs, which means you'd not be able to connect your old HD box(es) anymore and your saved recordings stop working once Q is activated.0
-
Is there actually any big issue changing to the aerial for Sky Q? Would Freesat/free view boxes be okay to use at a later date?0
-
brewerdave said:MeteredOut said:prowla said:Have you switched it off and on again recently (not during recording, of course)? I found I had to do that from time-to-time.Does it work for free-to-air sites (eg. BBC) if you take the card out?Q is a nice system, but they will change your dish's LNBs, which means you'd not be able to connect your old HD box(es) anymore and your saved recordings stop working once Q is activated.
They're not difficult to change, if you can reach your dish.0 -
brewerdave said:MeteredOut said:prowla said:Have you switched it off and on again recently (not during recording, of course)? I found I had to do that from time-to-time.Does it work for free-to-air sites (eg. BBC) if you take the card out?Q is a nice system, but they will change your dish's LNBs, which means you'd not be able to connect your old HD box(es) anymore and your saved recordings stop working once Q is activated.Mine refused and also replaced the fitting with one which only took two LNBs.(You can get third parties to do them, though.)0
-
DE_612183 said:@Neil_Jones - yes tried that - no joy.
@prowla - the issue is that I cannot select anything from the Tv Guide, or by keying in the channel number - whether the card is in or not.Did you power off & on (remove the mains cable from the back of the box, count to 10, plug back on)?My box would hang from time to time.0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.5K Banking & Borrowing
- 252.9K Reduce Debt & Boost Income
- 453.3K Spending & Discounts
- 243.5K Work, Benefits & Business
- 598.2K Mortgages, Homes & Bills
- 176.7K Life & Family
- 256.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards