First UC statement not arrived on due date

readinginthelibrary

My son's first UC statement was due today but nothing has shown in payments . Is this normal? (I am his appointee). 

HillStreetBlues

No, it's not. In his Journal what date is shown for "New claim details were submitted"?

poppy12345

Sometimes my daughters statement isn't available until the day after they say it should be. What date exactly was his claim submitted? Is there anything outstanding on his to do list?

readinginthelibrary

Date new claim details submitted was 12 July 

poppy12345

Is there anything outstanding In the to do list? If so then this can delay the statement. 

readinginthelibrary

poppy12345 said:

Is there anything outstanding In the to do list? If so then this can delay the statement. 

He is meeting a job coach next week. They have a specialist who deals with anyone with SEN. I can't understand why that would delay his payment though 

Spoonie_Turtle

readinginthelibrary said:

poppy12345 said:

Is there anything outstanding In the to do list? If so then this can delay the statement. 

He is meeting a job coach next week. They have a specialist who deals with anyone with SEN. I can't understand why that would delay his payment though 

Has he had his initial commitments meeting and accepted them?