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First UC statement not arrived on due date

readinginthelibrary
readinginthelibrary Posts: 7 Forumite
Name Dropper First Post
in Benefits & tax credits
My son's first UC statement was due today but nothing has shown in payments . Is this normal? (I am his appointee). 

Comments

  • HillStreetBlues
    HillStreetBlues Posts: 6,272 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    No, it's not. In his Journal what date is shown for "New claim details were submitted"?

    Let's Be Careful Out There
  • poppy12345
    poppy12345 Posts: 18,935 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Sometimes my daughters statement isn't available until the day after they say it should be. What date exactly was his claim submitted? Is there anything outstanding on his to do list?
  • readinginthelibrary
    readinginthelibrary Posts: 7 Forumite
    Name Dropper First Post
    Date new claim details submitted was 12 July 
  • poppy12345
    poppy12345 Posts: 18,935 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Is there anything outstanding In the to do list? If so then this can delay the statement. 
  • readinginthelibrary
    readinginthelibrary Posts: 7 Forumite
    Name Dropper First Post
    poppy12345 said:
    Is there anything outstanding In the to do list? If so then this can delay the statement. 
    He is meeting a job coach next week. They have a specialist who deals with anyone with SEN. I can't understand why that would delay his payment though 
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,784 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    readinginthelibrary said:
    poppy12345 said:
    Is there anything outstanding In the to do list? If so then this can delay the statement. 
    He is meeting a job coach next week. They have a specialist who deals with anyone with SEN. I can't understand why that would delay his payment though 
    Has he had his initial commitments meeting and accepted them?
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