Wrong electoral roll address recorded on my Experian file

The_Boss

Hello. The electoral roll address is recorded incorrectly on my Experian file, though fine with Equifax.

My address format is (with address anonymised). 14 Leinster Court, 6 Village Road, Town, postcode. Experian have it recorded as 14 Village Road, Town postcode, which is completely wrong. I have lived here for 13 years and I know it was correct on past Experian credit files but no idea when this changed or why. THe address on my polling cards etc continues to be in the same format as it has always been and I have not registered at another address and this looks like a simple data error.

The question is, how do I update this? Using a notice of correction only seems to add a statement to the report rather than correct the data, and I want them to correct it as I'm applying for a mortgage in the next month to six weeks.

Nasqueron

What did Experian say when you contacted them?

eskbanker

The_Boss said:

The question is, how do I update this? Using a notice of correction only seems to add a statement to the report rather than correct the data, and I want them to correct it as I'm applying for a mortgage in the next month to six weeks.

However, if you think other actual personal data we hold about you is inaccurate or incomplete (such as your name or address), you can ask for it to be corrected or completed under your 'right to rectification'. You can contact our customer services team at customerservices@uk.experian.com to do this.

https://www.experian.co.uk/privacy/consumer-information-portal/help-faqs/