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YBS - return of direct debit setup

Following the new / improved website sept 23, the ability to setup direct debits was lost online, you had to phone…. It has now it seems been restored. Always useful for meeting direct debit requirements on switching offers.

Comments

  • Growingold
    Growingold Posts: 569 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    Catplan said:
    Following the new / improved website sept 23, the ability to setup direct debits was lost online, you had to phone…. It has now it seems been restored. Always useful for meeting direct debit requirements on switching offers.
    Can't see where though .  
  • Catplan
    Catplan Posts: 461 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    Select deposit by direct debit 

  • trickydicky14
    trickydicky14 Posts: 1,521 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Catplan said:
    Following the new / improved website sept 23, the ability to setup direct debits was lost online, you had to phone…. It has now it seems been restored. Always useful for meeting direct debit requirements on switching offers.
    I think you will find it's been back a few months now, and yes very useful. Mind you, it's only available on my old egg account.
    I choose the rooms that I live in with care,
    The windows are small and the walls almost bare,
    There's only one bed and there's only one prayer;
    I listen all night for your step on the stair.
  • soulsaver
    soulsaver Posts: 6,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 15 August 2024 at 11:07AM
    Catplan said:
    Following the new / improved website sept 23, the ability to setup direct debits was lost online, you had to phone…. It has now it seems been restored. Always useful for meeting direct debit requirements on switching offers.
    Can't see where though .  
    It's only available on a leggacy :) account - if you didn't have it, you wont get it
  • soulsaver said:
    Catplan said:
    Following the new / improved website sept 23, the ability to setup direct debits was lost online, you had to phone…. It has now it seems been restored. Always useful for meeting direct debit requirements on switching offers.
    Can't see where though .  
    It's only available on a leggacy :) account - if you didn't have it, you wont get it
    And for the record, you can have direct debits on multiple accounts. (or put another way, you can have a YBS account being fed by direct debit from more than one account). I've just (as in July 2024) setup a second DD to debit an account for switching purposes.
  • friolento
    friolento Posts: 3,492 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    YBS even apologised by email for having removed the DD functionality from their online banking.



  • trickydicky14
    trickydicky14 Posts: 1,521 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    friolento said:
    YBS even apologised by email for having removed the DD functionality from their online banking.



    Yes I had one of those, It's good to know it's back with the official blessing of YBS, I can make good use of that.
    I choose the rooms that I live in with care,
    The windows are small and the walls almost bare,
    There's only one bed and there's only one prayer;
    I listen all night for your step on the stair.
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