Car insurance claim

budgie10

A van owned by a well known company recently crashed into the back of our camping trailer and car. They have taken full responsibility and their solicitor got in touch with us to confirm this. We had to go through our own insurance for the car repairs as we needed to be recovered from the side of the road immediately.

my question is - how do I go about claiming for the damage to the trailer, bikes and missed holiday etc. do I have to submit this to my own insurance company or can it be sent direct to their solicitor as they have made contact with me? 

cw8825

budgie10 said:

A van owned by a well known company recently crashed into the back of our camping trailer and car. They have taken full responsibility and their solicitor got in touch with us to confirm this. We had to go through our own insurance for the car repairs as we needed to be recovered from the side of the road immediately.

my question is - how do I go about claiming for the damage to the trailer, bikes and missed holiday etc. do I have to submit this to my own insurance company or can it be sent direct to their solicitor as they have made contact with me? 

the trailer is unlikely to be covered by your own policy, - most common policies would be third part only but check your policy documents
Same for the bikes, your own policy is likely to provide little of any cover.

As the third party have been in touch, submit it to them directly.

The missed holiday - did you have any travel insurance?