Ulster bank app not working

edwinad

I can load the Ulster bank app ok. I can enter my id ok. The next screen asks for numbers from my pin and letters from my password but no keyboard appears.  If I don't use the app and just Google the bank, I can log into anytime banking on my phone and the keyboard does appear. Is there a problem with the app or is it me doing something wrong?

jameseonline

Android app seems to be working fine for me, maybe check you using the most upto date app?, upto date operating system on your phone?, maybe restart the phone and try again?

Marcoos

Was and is working fine for me on iOS. Signed straight in with faceid, this was about lunchtime. Just checked again and still fine.

Rollinghome

If rebooting your phone doesn't work, you could try removing the app and re-installing it.  I had similar happen, not with the Ulster app, a couple of days ago. My Ulster app is fine.

35har1old

jameseonline said:

Android app seems to be working fine for me, maybe check you using the most upto date app?, upto date operating system on your phone?, maybe restart the phone and try again?

Sounds like OP is just registering for the first time

edwinad

Thanks for the help. I deleted the app and got a new one. I have now been able to register and log in ok.