Elderly Family member just taken to bank and lost entire life savings Help

boingy

I'm not sure any of us can help other than to offer our sympathy.

friolento

boingy said:

I'm not sure any of us can help other than to offer our sympathy.

In the absence of facts, I am not even ready to offer sympathy yet.

The elderly relative was described as lucid, and may therefore well have acted entirely voluntarily and intentionally, and in full knowledge of her actions.

All customer-facing bank staff are trained to spot even the slightest possibility of a scam, particularly where older account holders are concerned. Whilst there could be a lapse by one bank employee, it seems odd that there should be three different ones in quick succession who failed to notice anything untoward. 

Mind you, I am also speculating now because it is by no means certain that there was person-to-person contact involved in the Branches, as payments to other accounts can be made at self-service machines in some Branches, and a lucid person will almost certainly be able to operate a self-service machine. So I'd better stop here and await further facts,.

mr_stripey

powerful_Rogue said:

I'm confused.

You're asking for advice yet don't know the facts. When you do know the facts you're not going to divulge them anyway.

Just leave it upto the police then. Pointless thread.

you hit the nail on the head here.

JadedAngel88

powerful_Rogue said:

I'm confused.

You're asking for advice yet don't know the facts. When you do know the facts you're not going to divulge them anyway.

Just leave it upto the police then. Pointless thread.

I've loitered on this forum many years and I really think some posters expect everyone to have a degree in telepathy.

Whatdo

friolento said:

The elderly relative was described as lucid, and may therefore well have acted entirely voluntarily and intentionally, and in full knowledge of her actions.

That is so true, as I mentioned earlier there appears to be no mention so far of goods or services, doubtful though that a lucid person however old, should wish to simply give their savings away.

friolento said:

All customer-facing bank staff are trained to spot even the slightest possibility of a scam, particularly where older account holders are concerned. Whilst there could be a lapse by one bank employee, it seems odd that there should be three different ones in quick succession who failed to notice anything untoward. 

This is an aspect that I too found curious, hence the initial post on a "discussion" board, I would have expected that a second similar bono fide transaction in quick succession might have raised an eyebrow.

Personally I am cashless and have been for decades now. I am aware that there are booths attached out of hours to some branches, I was unaware that there were machines inside a branch that might have advanced facilities.

Regarding sympathy, none is requested and for my part I am unaffected financially. I shall be offering my sympathy to those in due course as required.

Thanks again

regards

jameseonline

I'm a bit confused too, is this real or a made up situation?.

You start off posting something then get replies, you say you don't have further info then you do.

Maybe get all the info 1st if this is real because otherwise nobody can really help you.

jimjames

Whatdo said:

Hi everyone,

Just this minute been informed that my SIL's mother has lost her entire savings. First port of call is to this forum. I do not yet know the exact details yet, but it has certainly scared all us old folk. 

Just to pick up on this. First ports of call should be the bank and the police not this forum. Only they can actually do something about it. Once the bank have made a decision then it might be worth coming back to this forum to ask for feedback on challenging it if required and also to give details of what took place to give suitable warning to anyone else that might experience it. The vague info provided so far won't unfortunately do that.

PloughmansLunch

JadedAngel88 said:

I've loitered on this forum many years and I really think some posters expect everyone to have a degree in telepathy.

I knew you were going to say that

born_again

Whatdo said:

I agree, even if the perpetrators were not in attendance within the bank, I would have thought that a bank would flag  someone travelling to three banks in the short space of time withdrawing/transferring large sums. This scam is not online (having receiving much publicity)  but persons who only have only used branch which closed down.

, I do not have the full facts yet, of course I would not dream of sharing those on an open forum to any tom !!!!!! or harry in case of being phised and exposing the person to a second hit. 

How would the different banks know about the other banks. Unless they were told by the person?


Yet, you said in Op First port of call is to this forum

Sorry but you came asking for advise, yet are not prepared to say what happened?

Garbage in, garbage out. As per another posters comment 🤷‍♀️

Whatdo

Thanks for everyone's input, I apologise that that I posted on other peoples forum, wont do it again.

As it transpires...... once a family member had flown over and followed up, the Bank quickly agreed to refund the whole amount stolen.... so good news for them.

The links provided were very useful thankyou

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