Currencies Direct locked account & demanding proofs

JexMeTex

Resolved - please delete

Ballard

Being as you haven’t used your account in 2 or 3 years, your accounts have been marked as inactive and CD will need to follow their procedure to reactivate them. This could mean a full KYC, as you seem to be experiencing. 

JexMeTex

Familiar with KYC but their asks here are ridiculously over the top.

friolento

JexMeTex said:

Familiar with KYC but their asks here are ridiculously over the top. 

It seems you have two options:

1 - provide them with the requested details and hopefully get your account reactivated 

2 - do not provide them with the requested details and keep your account locked

DoboChopSueyBar

JexMeTex said:

Familiar with KYC but their asks here are ridiculously over the top.

It might seem OTT to you but that’s what KYC checks are about. Otherwise there are consequences for institutions: such as Wise who were fined £100k+ by the UAE regulator not too long ago for failing to carry out thorough KYC checks for UAE origin payments- as a result Wise no longer allow AED payments to be sent through locally issued debit cards or local bank transfers in UAE.