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PPS PCN invoice - paid already by VWFS - what to do/help neeeded

taffer87
taffer87 Posts: 90 Forumite
Ninth Anniversary 10 Posts Name Dropper Combo Breaker
edited 8 August 2024 at 2:16PM in Parking tickets, fines & parking
Hi all 

I received a letter on 8 August (today) from VWFS dated 7 August (yesterday) saying they have paid a PCN invoice from PPS station for some bogus reasons. I immediately emailed VWFS not to pay. I then tried to check online to see if I can appeal but it doesn't let me as it says payment has been received. If they had not paid I would have done a transfer of liability request or worse case named the driver. The car is used by multiple people.

Normally VWFS give 28 days to appeal and only pay if it hasn't been appealed but on this occasion, they have done something bizarre and paid instantly.

I will really appreciate advice on how to take it further with lease company. I assume writing to PPS is futile since they have received the money. I already emailed them (as hirer) and they said within minutes they do not accept any appeal after receipt of payment as expected.

The relevant VWFS letter, third party authorisation letter and the PPS PCN invoice is here.


My car Hire agreement is here

Comments

  • LDast
    LDast Posts: 2,496 Forumite
    1,000 Posts Photogenic Name Dropper
    VWFS have breached your agreement. Sue them for the money or get your bank to chargeback the money and refund you.
  • h2g2
    h2g2 Posts: 242 Forumite
    Third Anniversary 100 Posts Photogenic Name Dropper
    The car hire agreement is extremely pixelated and illegible.

    My first point of inquiry would be to ask them which of the following reasons they believed was applicable: https://i.ibb.co/VqcdNfh/VWFS-letter-to-me-hirer.png and why they did not nominate you to pay it. Hopefully they'll realise they made an error and sort things out themselves.
  • LDast
    LDast Posts: 2,496 Forumite
    1,000 Posts Photogenic Name Dropper
    They breached their own agreement. They either pay you back or you sue them.
  • Le_Kirk
    Le_Kirk Posts: 24,698 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Are VWFS part of BVRLA?  If so, have they followed the rules/guidelines?  Seems not!
  • Half_way
    Half_way Posts: 7,484 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Can not read the hire agreement, what exactly does it say?
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • taffer87
    taffer87 Posts: 90 Forumite
    Ninth Anniversary 10 Posts Name Dropper Combo Breaker
    All sorted, lease company accepted they made an error and no charge to me
  • Coupon-mad
    Coupon-mad Posts: 152,826 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Very good news!   :)

    The only bad thing is that a scum PPC got paid for no reason. 
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • taffer87
    taffer87 Posts: 90 Forumite
    Ninth Anniversary 10 Posts Name Dropper Combo Breaker
    Coupon-mad said:
    Very good news!   :)

    The only bad thing is that a scum PPC got paid for no reason. 
    yeah really annoyed about that... but anyhow :)
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