Suspected LBC letter, a little confused.

LittleMooCow

Quickly, We've just gotten an Automatic reply from DCBLegal. Have to see what comes of it, if anything.

LittleMooCow

Hello everyone. They have returned.

Received a letter from dcbLegal LTD today. They are now asking for proof that my grandmother is indeed disabled. The letter reads, "for your circumstances to be taken into consideration appropriately, please provide documentation demonstrating the nature of the potential vulnerability".

I'm not sure if I should send them this or not and that will make them stop OR it's not their business? I'm unsure. I wasn't expecting them to send a request like this since this is the first time they've even acknowledged any disability in the two years this has been going on.

Fruitcake

Both parties are required to try and narrow the issue by the court pre-action protocol. Consequently, it would be perfectly reasonable for you to do this by providing proof of a disability. It does not need to be detailed. It can be redacted as long as the basics are provided, for example suitable redacted medical documents or a letter from a medical professional.

If they are rejected by the other party, then you can use that to demonstrate their unreasonable behaviour and failure to narrow the issue. You would of course need the grandmother's permission to do this, ideally in writing.

LittleMooCow

Fruitcake said:

Both parties are required to try and narrow the issue by the court pre-action protocol. Consequently, it would be perfectly reasonable for you to do this by providing proof of a disability. It does not need to be detailed. It can be redacted as long as the basics are provided, for example suitable redacted medical documents or a letter from a medical professional.

If they are rejected by the other party, then you can use that to demonstrate their unreasonable behaviour and failure to narrow the issue. You would of course need the grandmother's permission to do this, ideally in writing.

thank you for your reply. We'll send it detail off to them then. She has plenty of documents for proof so it shouldn't be an issue.

Coupon-mad

Don't let her post it. Email it.

LittleMooCow

Thank you for the advice, the email has been sent off.