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Barclays

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NotForProfit
NotForProfit Posts: 2 Newbie
First Post
edited 9 August 2024 at 9:19AM in Small biz MoneySaving
Barclays have taken many £ '000's off us. For over 5 years I have been trying to get it back.
Then they froze our Barclaycards.
It is impossible to trade these days without any cards.
They ignore our phone calls, with all the correct security answers.
They ignore our complaints.

Comments

  • elsien
    elsien Posts: 36,070 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What is your specific question, and you need to give far more background about this for anything anywhere near a sensible answer.
    - how did they take thousands off you and why?
    - what actions have you taken so far with regards to complaints and the financial ombudsman. If none, then why have you waited 5 years to escalate?
    - is your card being frozen related to the above or for a different reason.

    For example.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • kempiejon
    kempiejon Posts: 836 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Barclays have taken many £ '000's off us. For over 5 years I have been trying to get it back.
    Then they froze our Barclaycards.
    It is impossible to trade these days without any cards.
    They ignore our phone calls, with all the correct security answers.
    They ignore our complaints.
    Ah yes, Barclays and Barclaycard. They ignored me. 
  • The money is in an account which has our name on, but we cannot withdraw from.
    FOS next
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