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Problems logging into Skipton Building Society

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  • ThePirates
    ThePirates Posts: 321 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    jameseonline said:
    App wants me to re register, apparently this happens because not using it for some time?, well that's not right, I frequently use the app to check balance etc
    Same issue here and I'd already logged in successfully this morning. 

    I'll give it a couple of days and try again!
  • ThePirates
    ThePirates Posts: 321 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Same issue this morning, reregistered the app by logging in with my username and password, entering security question and confirming my phone number. 
    All good again!
  • wiseonesomeofthetime
    wiseonesomeofthetime Posts: 2,511 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    ThePirates said:
    Same issue this morning, reregistered the app by logging in with my username and password, entering security question and confirming my phone number. 
    All good again!
    Same. Re-registered, access gained, £500 Halifax debit card paid in. Job done 👍 
  • Skipton_Building_Society_Representative
    Skipton_Building_Society_Representative Posts: 93 Organisation Representative
    Part of the Furniture 10 Posts Name Dropper Photogenic
    Our App and Online Portal and now back working, we're sorry for any inconveniences causes. If you are still experiencing issues please contact us by webchat at skipton.co.uk or via social media. Thank you - Skipton
    “Official Company Representative
    I am the official company representative of Skipton Building Society. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • FIREmenow
    FIREmenow Posts: 375 Forumite
    100 Posts Second Anniversary Name Dropper
    Skipton_Building_Society_Representative said:
    Our App and Online Portal and now back working, we're sorry for any inconveniences causes. If you are still experiencing issues please contact us by webchat at skipton.co.uk or via social media. Thank you - Skipton
    Not something I need help with, as I can view the products directly on the website, but for info, when I try to go from the products tab in the app, the page for each type of savings product won't load, whichever one is selected.

    I get 'Sorry. We're having trouble loading this, please try again.'

    Possibly just me, or a glitch after the updates from pulling products and/or lowering the rates.
    (I didn't try to log in at start of the month when there were problems and logged in fine on the app today without resetting login)
  • Barkin
    Barkin Posts: 764 Forumite
    500 Posts Second Anniversary Name Dropper
    FIREmenow said:
    Skipton_Building_Society_Representative said:
    Our App and Online Portal and now back working, we're sorry for any inconveniences causes. If you are still experiencing issues please contact us by webchat at skipton.co.uk or via social media. Thank you - Skipton
    Not something I need help with, as I can view the products directly on the website, but for info, when I try to go from the products tab in the app, the page for each type of savings product won't load, whichever one is selected.

    I get 'Sorry. We're having trouble loading this, please try again.'

    FWIW it's the same for me. 
  • Digital_Payback
    Digital_Payback Posts: 160 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    Barkin said:
    FIREmenow said:
    Skipton_Building_Society_Representative said:
    Our App and Online Portal and now back working, we're sorry for any inconveniences causes. If you are still experiencing issues please contact us by webchat at skipton.co.uk or via social media. Thank you - Skipton
    Not something I need help with, as I can view the products directly on the website, but for info, when I try to go from the products tab in the app, the page for each type of savings product won't load, whichever one is selected.

    I get 'Sorry. We're having trouble loading this, please try again.'

    FWIW it's the same for me. 
    Same with me on the App. 
    Online website seems fine. 
    Digital Payback

    The National Lottery : A tax on those who aren’t good at maths.
  • ForumUser7
    ForumUser7 Posts: 2,441 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    Hi all, anyone else got another outage just now?
    If you want me to definitely see your reply, please tag me @forumuser7 Thank you.

    N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.
  • FIREmenow
    FIREmenow Posts: 375 Forumite
    100 Posts Second Anniversary Name Dropper
    ForumUser7 said:
    Hi all, anyone else got another outage just now?

    Been a while since your post now, but app is working fine for me.



    The links to savings accounts via the products tab in the app are working now too.
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