We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Builder /Landscaper deposit

Options
Hi, 
looking for advise & peoples thoughts on this, (Have I been stupid?)

we have been looking for someone to lay a large patio & fence an area in our garden 
& a few people on our Local FB group recommended a local Landscaper,
sent him a message, he responded & came round a few days later when he said he would, 
& his reasonable quote (£7,500) came through on WhatsApp a day later, All good!

he said he would need £500 deposit & materials paying for upfront (£3k) either to his bank account or direct to the local builders merchants (large UK wide chain) 
I opted for the later as it seemed a safer option,

red flags have been popping up as he has promised to drop off some stone samples at least 4 times & never shows, now he is saying he doesn't know when he can start,

So today I called the builders merchant to ask where I stand with materials as I think this is only going one way, 
to be told the payment was on his account & he is no longer trading with them, 
I've now spoken to the manager & he says he needs to speak to the area manager to see if they can do anything 

Why is it so hard to find a trades man that will actually do what they promise!!?? 

Comments

  • MikeJXE
    MikeJXE Posts: 3,856 Forumite
    1,000 Posts Second Anniversary Name Dropper
    FB is the last place to look for anything 
  • MikeJXE said:
    FB is the last place to look for anything 
    Invaluable help Mike, thank you! 
  • Hello OP

    Sorry to hear, is the landscaper an LTD or just a sole trader.

    Can you tell us how this payment to the builder’s merchant happened exactly? 
    In the game of chess you can never let your adversary see your pieces
  • Hello OP

    Sorry to hear, is the landscaper an LTD or just a sole trader.

    Can you tell us how this payment to the builder’s merchant happened exactly? 
    Hi,

    he is a sole trader,
    He gave me the bank details for the builder’s merchant via what’s app,
    I called the branch to confirm them & they sent me an email with their company bank details on & the trade account details of the Landscaper,
    it all matched so I made the payment for what I believed to be the materials for my job,
    however what I suspect has happened is that the landscaper was in debt to the builders merchants & they used my money to settle the account & then closed it! 

  • Emmia
    Emmia Posts: 5,655 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    And you paid by bank transfer?
  • Hello OP

    Sorry to hear, is the landscaper an LTD or just a sole trader.

    Can you tell us how this payment to the builder’s merchant happened exactly? 
    Hi,

    he is a sole trader,
    He gave me the bank details for the builder’s merchant via what’s app,
    I called the branch to confirm them & they sent me an email with their company bank details on & the trade account details of the Landscaper,
    it all matched so I made the payment for what I believed to be the materials for my job,
    however what I suspect has happened is that the landscaper was in debt to the builders merchants & they used my money to settle the account & then closed it! 

    Thanks OP, I assume you have his full name, do you have his address? 

    Does the email from the branch detail what the payment was for or just the account details? 
    In the game of chess you can never let your adversary see your pieces
  • Hello OP

    Sorry to hear, is the landscaper an LTD or just a sole trader.

    Can you tell us how this payment to the builder’s merchant happened exactly? 
    Hi,

    he is a sole trader,
    He gave me the bank details for the builder’s merchant via what’s app,
    I called the branch to confirm them & they sent me an email with their company bank details on & the trade account details of the Landscaper,
    it all matched so I made the payment for what I believed to be the materials for my job,
    however what I suspect has happened is that the landscaper was in debt to the builders merchants & they used my money to settle the account & then closed it! 

    Thanks OP, I assume you have his full name, do you have his address? 

    Does the email from the branch detail what the payment was for or just the account details? 
    Yes I have his Name, business name & address, 
    the email has a PDF which is a headed letter from the branch with my name & email on & their bank details on & also asking to use the Landscapers name & trade account number as a reference 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.