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IAS Appeal rejected

Hi, I was wondering if anyone could help with some advice please. I took the children to Windsor for the day and paid £17 for 2 hours parking at a UKP car park, paid by debit card, so have proof  and put ticket in window. We have an electric car and think the climate control may have blown it over or when shutting the door. We were issued a fine of £100 as ticket not correctly displayed , I emailed bank statement which showed times and amount paid, also on the back of the ticket it does have a reference number that was on show. I appealed with UKP and it was declined, also appealed with IAS, sent all documentation to support our claim but this has also been rejected. We now have a debt recovery company chasing us for £170. Seems so unfair as I can prove we paid to park. Anyone have any experience with this please? Should we pay the debt recovery? Seems so wrong to me. thanks            

Comments

  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Read the newbies thread, thats all you need to know (honestly)
  • Coupon-mad
    Coupon-mad Posts: 148,461 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 30 July 2024 at 11:25AM
    This - £170 threatograms - is normal for this unregulated, rogue industry.  Clearly you don't pay nor engage with joke debt collectors sending red letters.

    IAS isn't independent, and wasn't worth trying, as the third post of the NEWBIES thread tells everyone. I guess you did that appeal not realising it's not considered a fair nor 'proper' appeals service and will be replaced by Government soon.

    Basically IAS is (by all accounts here over some ten years) useless for consumers and finds in favour of the IPC's paying member parking firms in 95% of cases:

    http://parking-prankster.blogspot.com/2016/01/is-independent-appeal-service-kangaroo.html?m=1

    Your stage is covered in the fourth post of the NEWBIES thread.

    My signature tells you how to navigate back there in 2 clicks.

    Don't show us any £170 threatograms please.

    Only contact them if you move house. But that's common sense, not parking law related.

    Come back if you get a LBC or court claim.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • fisherjim
    fisherjim Posts: 6,966 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 30 July 2024 at 11:50AM
    You are in a legalised money skimming circle, the way it is supposed to be is you appeal to the parking company you show proof you paid, the parking company say ok thanks that's fine.
    The reality is that the parking company provide their services free to the landowner and only make money out of making up their own rules which are inflexibly applied, they actively want you to make mistakes, and don't take any notice at all of your situation.
    The law that is applied is the law of contract, and they can make those contracts up to say anything they want to put you at a disadvantage, only a judge can unpick this fairly.
    The ATA support their paying members however they can, it's all an unregulated con that's been in operation and getting worse for years.
  • Le_Kirk
    Le_Kirk Posts: 24,157 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If the parking company thought it was important to show ONLY one particular side of the ticket, why: -
    1) did they not provide a sticky/self-adhesive surface for affixing to the windscreen
    2) did they print the reference number on the reverse if it not acceptable proof of purchase
    In my opinion this is contributory negligence and the answer is to make money from "fluttering tickets".
  • Coupon-mad
    Coupon-mad Posts: 148,461 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Letterli said:
    Hi, I was wondering if anyone could help with some advice please. I took the children to Windsor for the day and paid £17 for 2 hours parking at a UKP car park, paid by debit card, so have proof  and put ticket in window. We have an electric car and think the climate control may have blown it over or when shutting the door. We were issued a fine of £100 as ticket not correctly displayed , I emailed bank statement which showed times and amount paid, also on the back of the ticket it does have a reference number that was on show. I appealed with UKP and it was declined, also appealed with IAS, sent all documentation to support our claim but this has also been rejected. We now have a debt recovery company chasing us for £170. Seems so unfair as I can prove we paid to park. Anyone have any experience with this please? Should we pay the debt recovery? Seems so wrong to me. thanks            
    We want to help you so please be sure to IGNORE THE DEBT DEMANDS (see post 4 of the NEWBIES thread) and come back if ever you get a court claim.

    No paying this scam PCN.  You will not get a CCJ as long as you follow all our advice, and tell them if you move house (so you don't miss important stages).  Debt crawler letters are not important as there is no step worth taking.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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