DRO and default payment

judytherabbit24

Hi, 
In September 2018 I went through the DRO process. 
All has been agreed and successful, but when I check my credit score on different pages I still have one of the bank showing the credit card I had and each month payment say defaulted. The rest things from my DRO has gone and has been cleared. 
What should I do in that situation?  Should I contact the bank or DRO company? 

Many thanks 

sourcrates

After successful completion of your Debt Relief Order, not all creditors will have marked your file correctly, you should perform a "credit file clean up", the process is explained by Debt Camel here:

How to improve your credit rating after a DRO · Debt Camel