Chase Bank - Denied Access to Phone App

Juno_Moneta

They can delay it, but they can’t refuse it. The account is covered by client asset regulations and once whatever is holding things up is resolved they have to release it to CASS. 

wiseonesomeofthetime

I have had CASS switches refused in the past. Definitely not delayed.

wmb194

Juno_Moneta said:

They can delay it, but they can’t refuse it. The account is covered by client asset regulations and once whatever is holding things up is resolved they have to release it to CASS. 

No, they can be outright refused. There have been a few threads where people complained about this and IIRC at least one was in a situation similar to the OP's where the account had been frozen.

Anyway, even if it were only delayed until whatever it is that needs to be resolved is resolved it won't achieve what you suggested could be achieved i.e. speed things up.

northwalesd

I've also had a CASS switch denied in the past.

gd1987

Hi,

Did this get resolved in the end and how long did it take?

Mines been under review for a month now.


Thanks