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Can’t complete in app

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idc1
idc1 Posts: 6 Forumite
Third Anniversary First Post
in Budgeting & bank accounts
Hi so I applied in app at Barclays to switch everything they needed entered credit search done then they tell me you need to go to branch WHY?

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  • wmb194
    wmb194 Posts: 4,885 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    idc1 said:
    Hi so I applied in app at Barclays to switch everything they needed entered credit search done then they tell me you need to go to branch WHY?
    To verify your ID? Perhaps the electronic checks failed. You haven't been asked to take any documents with you?
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