Royal Mail failed me

sheramber

savergrant said:

sheramber said:

Your friend gave the letter to the wrong postman, who was not oeprating under the collect mail system.

However if the postie said they had the label ready and then did not attach it to the item in order that revenue protection surcharged. .
Is there any evidence that another postie visited to collect the item and found it had already been collected? 
Maybe it was the right postie but they simply forgot to attach the label and just put it in the post without it being marked paid. And presumably the recipient refused to pay excess postage to it was returned to sender.

First post

Their app showed that they had tried to pick up my letter but it wasn’t there

savergrant

When did they try to collect in relation to the time it was taken by 'another postie who said he had the label?

user1977

savergrant said:

When did they try to collect in relation to the time it was taken by 'another postie who said he had the label?

I think the OP is long gone so we're not going to find out...