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Denied Boarding - 10 year issue date Brexit Rule
SmallThings
Posts: 1 Newbie
Hi Money Saving Experts,
This is a long shot, but I was denied boarding on a Ryan Air flight due to the 10 year rule from issue date. I still had 5 months left (until December) so my passport honoured the 3 month rule for EU travel, but this new rule since Brexit was one I was completely unfamiliar with. I was 10 years and 3 weeks from issue date. Overall, I lost £350 on return flights, as well as my partner losing the same as he didn't want to leave me behind (£700 total). I also lost the £180 x 2 (£360) on festival tickets that we had planned to go out for. Including travel from Cornwall - Bristol and an overnight stay (£85 accommodation fee and £45 for fuel). The whole thing was so gutting, and I haven’t had a holiday in so long that this felt like a huge expense and one we were really looking forward to. Is there anything I can do to get a partial refund for the flight part of this? I feel like there isn’t, but couldn’t not check as this is such a huge amount to have lost when things are already so tight!
This is a long shot, but I was denied boarding on a Ryan Air flight due to the 10 year rule from issue date. I still had 5 months left (until December) so my passport honoured the 3 month rule for EU travel, but this new rule since Brexit was one I was completely unfamiliar with. I was 10 years and 3 weeks from issue date. Overall, I lost £350 on return flights, as well as my partner losing the same as he didn't want to leave me behind (£700 total). I also lost the £180 x 2 (£360) on festival tickets that we had planned to go out for. Including travel from Cornwall - Bristol and an overnight stay (£85 accommodation fee and £45 for fuel). The whole thing was so gutting, and I haven’t had a holiday in so long that this felt like a huge expense and one we were really looking forward to. Is there anything I can do to get a partial refund for the flight part of this? I feel like there isn’t, but couldn’t not check as this is such a huge amount to have lost when things are already so tight!
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Comments
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Unfortunately it's your responsibility to have the correct travel documentation so the airline has done nothing wrong here and has no liability to refund you anything, except perhaps the small Air Passenger Duty component of your flight cost, although even then it's likely to be swallowed up by admin fees.1
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It's stated in the EU entry requirements and the gov.uk pages for entry to EU countries eg this one for France: Entry requirements - France travel advice - GOV.UK (www.gov.uk)
Always check the entry requirements before you travel as they can change. Next year you may need an ETIAS if they've got their act together, it was supposed to have launched a couple of years ago.
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Who do you intend to claim off? The Airline? You wouldn't have been allowed to board regardless of who you chose to fly with.
Totally sympathise with your situation though (you regularly see news stories about this sort of thing), we all live and learn.Know what you don't0
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