SunExpress - any experience?

Patto17
Patto17 Posts: 30 Forumite
Name Dropper First Post
My wife has found great prices for flights with Sun Express. Has anyone flown with these and had a good experience. I havent heard from them and dont want it to be too good to be true.
Thanks

Comments

  • elsien
    elsien Posts: 35,615 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 21 July 2024 at 4:49PM
    You might want to check them out on Tripadvisor and trust pilot. 
    It seems they are cheap for a reason, because there’s very little in the way of customer service when things go wrong. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    They are a Turkish company and work under Turkish law, so you will have limited rights.
  • Voyager2002
    Voyager2002 Posts: 16,107 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    400ixl said:
    They are a Turkish company and work under Turkish law, so you will have limited rights.

    Having said that, departures from the UK are covered by our consumer protection (modelled on EU law). Departures from Turkey are covered by Turkish law that is actually very similar, but difficult to enforce. There is a hilarious post on Reddit about one intrepid traveller who enforced these rights on Turkish airlines, but only because he managed to find an email address for someone who worked in the president's private office...
  • Patto17
    Patto17 Posts: 30 Forumite
    Name Dropper First Post
    Thanks i'll do a little more digging on it as it will be from the UK
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