SunExpress - any experience?

Patto17

My wife has found great prices for flights with Sun Express. Has anyone flown with these and had a good experience. I havent heard from them and dont want it to be too good to be true.
Thanks

elsien

You might want to check them out on Tripadvisor and trust pilot. 

It seems they are cheap for a reason, because there’s very little in the way of customer service when things go wrong. 

400ixl

They are a Turkish company and work under Turkish law, so you will have limited rights.

Voyager2002

400ixl said:

They are a Turkish company and work under Turkish law, so you will have limited rights.

Having said that, departures from the UK are covered by our consumer protection (modelled on EU law). Departures from Turkey are covered by Turkish law that is actually very similar, but difficult to enforce. There is a hilarious post on Reddit about one intrepid traveller who enforced these rights on Turkish airlines, but only because he managed to find an email address for someone who worked in the president's private office...

Patto17

Thanks i'll do a little more digging on it as it will be from the UK