Gas Meter removal - Still on findmysupplier

rjmachin

Hi,

On the 21st May, my gas meter was removed during the installation of my heat pump by Octopus, who are also my current supplier.

I contacted Octopus via email and they confirmed that the gas meter has been deactivated from my account.

I can still find my old gas meter on findmysupplier.energy and even on BritishGas.

I was wondering if there is anything else I need to do?

Is there a national register that it needs removing from, or does it just take time to update?

BarelySentientAI

There is a national database and it's slow to update - although 2 months seems particularly long.

Nothing more for you to do though.

jefaz07

BarelySentientAI said:

There is a national database and it's slow to update - although 2 months seems particularly long.

Nothing more for you to do though.

2 months isn’t a long time in the world of XOSERVE!
18 months to be supplied with information is a normal occurrence. 

rjmachin

Okay, thanks.  I just wanted to check as I don't want to get a standing charge bill when I have no gas meter.