Details of products given by sales person

powerful_Rogue

OP, would be better all round if you didn't drip feed and just told everyone the full situation.

I'm presuming you haven't paid for anything, just negotiated. You've now received a break down of items/services along with the sentence you quoted?

sheramber

Have you signed a contract without noticing something the salesman stated is not in it?

More detail would get you more meaningful replies.
 

RefluentBeans

I think there’s a difference between what is technically legally right and what is actually enforceable. For example - I agree largely with what Lunatic is saying: you agree to buy something and the contract doesn’t mention something that was discussed then it doesn’t mean that the verbal contract is superseded. It gets a bit more complicated when the verbal contract is directly opposed to what the written contract says. In that case the person signing the contract shouldn’t sign the contract without rectifying the wording, in my opinion. 

But the crux of the issue is that written contexts have longevity and are a lot more enforceable than the negotiations you have in person. It doesn’t mean that the verbal agreements are largely pointless, but that if you agree to a price reduction, or added services, or an upgrade you should get it in writing. 

born_again

The issue with thread like this is people are grasping at straws & guessing in many ways as there are no hard facts about the product/issue.

Reminds me of a car dealer saying "oh yes, you will get XYZ as per brochure" when there is the section stating that Spec may change on there. 
Especially given many cars still have long lead times & can go between different year spec.