Claim on missives *Scotland

MeteredOut

Brie said:

Having used these sorts of windows at various hotels I often have the problem that it works fine one way (i.e. from the bottom) but not from other ways (from the side).  So is it simply a case of the buyer not knowing properly how to use a window that opens in 2 ways?  I've had ones that seem to be only on one hinge until I close it completely and then carefully open it in the side way.

This was my exact though, as its exactly what happened when we moved into a house that had tilt and turn windows. If you don't know how to work them, they can seem like they are broken and that fits with the "hangs loose" description in the OP.

But, if they are not working as expected, there are typically screws that can be used to adjust them, or get someone out to look at them, which should not be more than £400.

bennybutton

MeteredOut said:

Brie said:

Having used these sorts of windows at various hotels I often have the problem that it works fine one way (i.e. from the bottom) but not from other ways (from the side).  So is it simply a case of the buyer not knowing properly how to use a window that opens in 2 ways?  I've had ones that seem to be only on one hinge until I close it completely and then carefully open it in the side way.

This was my exact though, as its exactly what happened when we moved into a house that had tilt and turn windows. If you don't know how to work them, they can seem like they are broken and that fits with the "hangs loose" description in the OP.

But, if they are not working as expected, there are typically screws that can be used to adjust them, or get someone out to look at them, which should not be more than £400.

Thank you once again to all for your input 

I knew nothing about these windows before and am learning now.  It is a tilt and turn window. The buyer has checked with someone and it is indeed broken.  Apparently it is the roto tilt striker part (whatever that is).  They also commented that they were told that this has been broken for quite some time as it is well worn. I suspect that this was handed to us this way when we bought the house because we never noticed it - primarily because we never managed to open it along the vertical side. In that case it would definitely have been that way when the property was marketed and the viewings took place.

I've learned all this due to further communication between solicitors who at this point seem to be passing info between parties. Hoping it doesn't go any further  

user1977

bennybutton said:

MeteredOut said:

Brie said:

Having used these sorts of windows at various hotels I often have the problem that it works fine one way (i.e. from the bottom) but not from other ways (from the side).  So is it simply a case of the buyer not knowing properly how to use a window that opens in 2 ways?  I've had ones that seem to be only on one hinge until I close it completely and then carefully open it in the side way.

This was my exact though, as its exactly what happened when we moved into a house that had tilt and turn windows. If you don't know how to work them, they can seem like they are broken and that fits with the "hangs loose" description in the OP.

But, if they are not working as expected, there are typically screws that can be used to adjust them, or get someone out to look at them, which should not be more than £400.

further communication between solicitors who at this point seem to be passing info between parties.

Which seems pointless when there isn't a valid claim. It's just one of the (no doubt many) minor defects with any property, which the buyers are deemed to have accepted.