Stolen Debit Card

Teapot55

Thanks for replies so far. 

Progress to date 
• phone enquiries meant a different operative dealt each time and there were no definitive answers forthcoming 
• person has done face-to-face in branch and bank are helpful and sympathetic 
• new card has arrived safely and there’s no long number showing on the card 

More anon. 

Teapot55

Olinda99 said:

from what you say the debit card is being used to set up accounts online - in other words not being used for spending at shops etc

one thing your friend can do is scratch off the CVV on the back of the card having made a note of it of course should they need it

going even further scratch off the last four or last eight digits of the long debit card number again having made a note of them should they wish to use it themselves 

finally use a bank that allows you to turn off contactless

Some excellent suggestions. Thanks. I might even do that for my own card that I carry in my phone case.