We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

HMRC have reinstated a direct debit without my permission!

I paid voluntary NI top ups for 5 years to ensure I have a full state pension. I received a letter a few months ago from HMRC saying that I no longer needed to pay any further contributions. I checked my state pension forecast and it is full now. So I cancelled the direct debit.
I then received a letter from HMRC saying I had cancelled the direct debit and they could no longer take my payments. I phoned them (and an hour later got through..) and they said don't worry it's a standard letter. Grr.
Yesterday I had a text from my bank saying that HMRC have reinstated the direct debit and to phone a number if there's a problem. I have checked, and indeed they have. How dare they! I don't want to spend another hour on hold to HMRC so has anyone got any advice for me please? They have not taken any money yet - the DD says next payment May 24. It's now July.

Comments

  • DE_612183
    DE_612183 Posts: 4,025 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    what did the bank say when you said to cancel it?


  • la531983
    la531983 Posts: 3,442 Forumite
    1,000 Posts Second Anniversary Name Dropper
    About to say....just cancel it your end, not sure why you would need to do anything different here.
  • Olinda99
    Olinda99 Posts: 2,042 Forumite
    1,000 Posts Third Anniversary Name Dropper
    ultimately you are protected by the direct debit guarantee in any case
  • PRAISETHESUN
    PRAISETHESUN Posts: 4,961 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    +1 for just cancelling it yourself through online banking. A few clicks and it's done. 

  • surreysaver
    surreysaver Posts: 4,939 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hopefully if you cancel it it will cost HMRC money when it gets rejected by your bank 
    I consider myself to be a male feminist. Is that allowed?
  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    Hopefully if you cancel it it will cost HMRC money when it gets rejected by your bank 
    The taxpayer foots the bill. 
  • Broseley
    Broseley Posts: 30 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    Thanks for all your comments, sorry I didn't get notified of them. I phoned the bank and they agreed it was wrong of HMRC to reinstate the DD without telling me. They cancelled it again.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.1K Spending & Discounts
  • 245K Work, Benefits & Business
  • 600.5K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.