Can't access Word or Excel on desktop

Middle_Sister

When I try to go on Word I get the following message

Microsoft
Updating Microsoft 365 and office - please wait a moment

Then I get 

WINWORD.EXE  Application Error
X the application was unable to start correctly (0x0000142)
Click OK to close the application
OK

but nothing happens and I still can't access either Word or Excel

Anybody know how to fix this please?

TryingToWork

Is this video any good?

https://www.youtube.com/watch?v=iOiF7MXU5jU

Middle_Sister

TryingToWork said:

Is this video any good?

https://www.youtube.com/watch?v=iOiF7MXU5jU

Oh that's way above my head.  I found the writing too small to read. 

Neil_Jones

https://support.microsoft.com/en-gb/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8 might be a more accessible solution.

You can reload it later thus:

https://support.microsoft.com/en-gb/office/download-and-install-or-reinstall-microsoft-365-or-office-2021-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

PHK

Microsoft give detailed instructions for that error at https://support.microsoft.com/en-gb/office/error-0xc0000142-when-you-start-an-office-application-64b3a500-ee74-4b66-b370-9d607ef92b6c