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Universal credit - check journal for notification email but nothing showing on account?

I’ve recently started my claim to migrate to universal credit and this morning I got an email saying please log in your account and check my journal for a notification relating to your claim but there’s nothing on there?
my to do list is empty and my journal page just shows all the steps of the claim there are no messages
am I missing something obvious or do I need to contact them?

this year do something that scares you for courage is not the absence of fear just the knowledge that some things are worth the risk


  • Newcad
    Newcad Posts: 1,108 Forumite
    First Post First Anniversary Name Dropper Photogenic
    edited 11 July at 2:13PM
    Is there any new entry on the journal from about the same time as the email?
    Sometimes it's not a to-do, or a 'message' for you to do something about, but just a note for your information that one of the steps has been completed.
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