Estate agent telling our situation

Geez100

Hello guys we are in the middle of selling our house and after hitting every snag you can think of, buyer pulling out our sale, seller pulling out his sale, losing a closing date due to not having an offer, limited viewers etc we’re on the verge off calling it off. My thread is I don’t think our estate agent has done the best for us and we don’t want to pay there fee as they’ve not done the job there employed to. One instance was we had a viewer come in and told us OUR story she knew about the seller pulling out, our buyer pulling out everything apart from my wife’s statistics. She said she also worked for an estate agent and that was not protocol and was a bit disgusted. They may wave there fee but we’ve since had more viewers who I have to say have low balled us so I wonder what there telling prospective buyers. I don’t know is this right or wrong??

Olinda99

what was the contract you signed with them and what fee would you obliged to pay in the events of no sale

Geez100

Olinda99 said:

what was the contract you signed with them and what fee would you obliged to pay in the events of no sale

Fixed fee £900 plus vat unsure what the contract said

cymruchris

Geez100 said:

Olinda99 said:

what was the contract you signed with them and what fee would you obliged to pay in the events of no sale

Fixed fee £900 plus vat unsure what the contract said

You need to dig out the contract to see what it said.

It sounds like the estate agent was being frank with potential purchasers which I'd say was useful.

My own house sale fell through twice before selling a third time. Some purchasers get put off when a property comes back to market, especially if it's more than once.

Neither of my fall-throughs were the houses fault - so it can provide reassurance to anyone else interested to view that it was a chain collapse, a buyer mortgage problem or some other unrelated to the house reason - rather than the survey threw up that the house was falling down.

My estate agent was totally open with new viewers telling them the fall-through reasons. And then my house sold on the third attempt. 

jimbog

Viewers would have seen your property go on/come off/go on the market and might have been concerned.

The EA in that case may well have been reassuring them and so doing you a favour

user1977

Geez100 said:

Olinda99 said:

what was the contract you signed with them and what fee would you obliged to pay in the events of no sale

Fixed fee £900 plus vat unsure what the contract said

Well, we're even less sure about what your contract says! Your concerns about their level of service don't really matter if you don't need to pay a fee anyway.

Skiddaw1

jimbog said:

Viewers would have seen your property go on/come off/go on the market and might have been concerned.

The EA in that case may well have been reassuring them and so doing you a favour

That's exactly what I was going to say.

Had I been a potential viewer it's certainly a question I would have asked.

chanz4

is it over priced?

Gentoo365

Not exactly a big personal secret that previous sales fell though. That can be determined from Rightmove/Zoopla history.

Only thing the estate agent can say that is not publicly available is if the house fell though due to issues with the property (which they may be obliged to divulge if known) or issues with the situation with the buyer or other sellers 

As those other buyers and seller personal details are not publicly available it's not really a breach of any law. 

Your only probable complaint may be that they cannot find a procedeable buyer for the amount you are offering. In which case, no fee is payable surely?

(Unless this is one of the online estate agents that take the fee for advertising regardless of whether it sells)

ThisIsWeird

By the way, what are your wife's statistics?

(I'm ashamed...)