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Return portal issue
smartshopper80
Posts: 43 Forumite
I wished to return a couple of items from some brand. However, I wasn't able to generate a request/label as their system seemingly marked the return period has passed. Upon double checking the T&C, Today(July 6) is the last date, and yet their system prevented me from submitting a return request since yesterday.
I believe I can still return this order, but no customer service after 5pm and the weekend. I tried to send a couple messages uing online form but no confirmation emails are sent. In that case, I do not know to prove that I had reported this issue prior to the rerturn deadline.
Any advice? Thank you so much.
I believe I can still return this order, but no customer service after 5pm and the weekend. I tried to send a couple messages uing online form but no confirmation emails are sent. In that case, I do not know to prove that I had reported this issue prior to the rerturn deadline.
Any advice? Thank you so much.
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