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Wrongly delivered
Kopkid64
Posts: 11 Forumite
Ordered a £900 turntable from an online store and I was given a DPD tracking number. Item was to arrive today and I received a notification to say that the item had been delivered and signed for with a completely different surname to mine. Contacted DPD and they confirmed that the item was delivered but when I gave them my name and address it didn't match the tracking number. Where do I stand on this? Any help would be much appreciated
0
Comments
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You need to contact retailer and state item hasn't been delivered.
Let's Be Careful Out There0 -
I have done that and they haven't got back to me. I hope that they take responsibility.0
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Who is the retailer?0
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Yorkshire av0
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