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ParkingEye Parking Ticket at Lidl Bexleyheath due to 14 mins overstay

Hello,
I received a PCN at Lidl's car park for overstaying 14 minutes.
I shopped at Lidl and had contactless payment issues which required me to transfer some money into my credit card account which took some time.
The weather was also very rainy on that day which made me stay in the building for a bit longer. And I thought I parked 15 minutes later than I parked hence overstayed 14 minutes.

I complained to the manager on site, but he wasn't interested in helping. 
Planning to use other channels to get this cancelled ie. CEO, Customer services etc. Not sure if anyone had any experience with Lidl.

Before I appeal to ParkingEye, are there any other suggestions?


https://photos.app.goo.gl/zpnKXjMLXw25FwaF6

Comments

  • Coupon-mad
    Coupon-mad Posts: 148,095 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Send your proof of payment with the appeal.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Gr1pr
    Gr1pr Posts: 6,686 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Also, check if Lidl are the landowner 

    Its either a Lidl car park with store that Lidl own , or its a private car park that Lidl don't own but who do rent a shopping unit there, so 2 different scenarios, one where Lidl own it , or one where they don't 
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