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Samsung TV The Frame Art Mode QLED
vicki84
Posts: 212 Forumite
Hi
I would appreciate any advice in August 2022 I purchased a 2021 43" The Frame Art Mode QLED TV from Very. At the time I was recovering from an accident and I forgot to extend the Warranty with Samsung.
Today the TV has a think black line though the centre. I contacted Samsung and they said I will have to pay for a repair because I only had 12 months warranty.
I would appreciate any advice in August 2022 I purchased a 2021 43" The Frame Art Mode QLED TV from Very. At the time I was recovering from an accident and I forgot to extend the Warranty with Samsung.
Today the TV has a think black line though the centre. I contacted Samsung and they said I will have to pay for a repair because I only had 12 months warranty.
I was just wondering if anyone had any advice before I organise a repair.
Thank you for your time.
0
Comments
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You can pursue the retailer (rather than the manufacturer) under the Consumer Rights Act, but would need an engineer report to verify that the fault is a latent one relating to a manufacturing flaw that would have been present at the time of purchase.0
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Sorry would that be Very?0
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