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Need Solar Panel advice/ help

Hi, 

About 18 months ago, we had solar panels and batteries installed in our house. Unfortunately, between the installation and the point where all the certificates were issued, the company went bust. (We were fortunate, at least we got our stuff installed and working)

 This means that we can't be paid for exporting electricity, despite putting hundreds of Kilowatts in over this time. Is there anyone we can contact to provide all the correct certification or are the Grid going to make money off us ad infinitum?

 Many Thanks, Tpt

Comments

  • BarelySentientAI
    BarelySentientAI Posts: 2,448 Forumite
    1,000 Posts Name Dropper
    "The Grid" aren't making money off you.

    You'll probably have to find another certified installer willing to inspect your system and do the paperwork.  I don't think anyone accepts newly-built systems without certificates
  • [Deleted User]
    [Deleted User] Posts: 0 Forumite
    Part of the Furniture 1,000 Posts Homepage Hero Name Dropper
    edited 1 July 2024 at 4:14PM
    It would be worth contacting MCS (who issue the certificates) to see if there is an official way to do this - tell them the situation and see what they say.

    https://mcscertified.com/consumers-communities/certificate-queries/
  • Petriix
    Petriix Posts: 2,303 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    I would ask Octopus via twitter to see if they have a process for bringing installations like yours into their Outgoing Octopus scheme. I suspect you will need to find someone willing to certify your system and register it correctly. 
  • DougMLancs
    DougMLancs Posts: 260 Forumite
    100 Posts Second Anniversary Photogenic Name Dropper
    Octopus were doing this assessment themselves for a one-off fee (I think it was £150?) as a trial to get non-MCS installations on board.
    Smart Tech Specialist with Octopus Energy Services (all views my own). 4.44kW SW Facing in-roof array with 3.6kW Givenergy Gen 2 Hybrid inverter and 9.5kWh Givenergy battery. 9kW Panasonic Aquarea L (R290) ASHP. #gasfree since July ‘23
  • Thank you for the suggestions, my wife has already contacted Octopus and we have most of the certificates needed, just the electrical installation cert has not been provided. My next question is, can we get a qualified electrician to check it and certify it?
  • BarelySentientAI
    BarelySentientAI Posts: 2,448 Forumite
    1,000 Posts Name Dropper
    Thank you for the suggestions, my wife has already contacted Octopus and we have most of the certificates needed, just the electrical installation cert has not been provided. My next question is, can we get a qualified electrician to check it and certify it?
    EICs are standard electrician fare - although some might not be willing if they didn't actually do the installation themselves.
  • Qyburn
    Qyburn Posts: 4,050 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    EIC should only come from the installer, indeed the person completing it signs as "I being the person responsible for the Design, Construction, Inspection and Testing of the electrical installation .."

    If you don't have that then you could engage an electrician to inspect and test.

    Having said that Octopus only asked me for MCS certificate, and DNO notification. They didn't ask for EIC.
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