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Capquest Scam

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Hello, I received a text from Capquest a few days with the wrong name stating I owed a debt and to get in touch. I don't have any debts so blocked the number.

I got another message today which does not allow me to block the number, still with the incorrect name. They state they have sent me a letter (I don't have a letter) and suggest that I register with them. they provide a reference number and a website address. It all looks official but I did not register. I Googled them and can see they have been sending out texts and scams to other people and they have very negative reviews and they are scammers. I am not sure how to block the texts as this one came through as Capquest and not a mobile number. Has anybody had this issue? How do I report them?

Comments

  • fatbelly
    fatbelly Posts: 22,945 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    They are a legitimate debt collector and debt buyer who do specialise in bottom-end debt.

    If they are not writing to you, I would not respond atm. You can ignore texts.

    No point complaining though  you should keep an eye on your credit file
  • sheramber
    sheramber Posts: 22,440 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    How long have you had that phone number?
  • user1977
    user1977 Posts: 17,782 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    It's almost certainly not a "scam", they've just got your number associated with somebody else.
  • Thank you. I have had my number for over 20 years. First time I have  received messages like this and from this company. They have the incorrect name in their texts.

    Not sure if they are fishing for some information. I assume I have to fill in details if I go to their website with the reference mumber they have provided.

    If I don't get any letters do I just forget about it? Or respond if they send me more texts? Feels weird to worry about some debt that I don't owe or know about! I have checked my credit file and don't see anything new on there. 
  • user1977
    user1977 Posts: 17,782 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    You can ignore them unless they actually start chasing you (rather than whatever name they've got).
  • I have reported the Capquest texts to 7726. I got another text with the wrong name saying I have a letter waiting for me on the Capquest portal. To see anything you have to fill lots of personal details. On the website "who called me" there are lots of other people who have received these texts with wrong names. They have also reported Capquest. Thanks..
  • Ergates
    Ergates Posts: 3,033 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thank you. I have had my number for over 20 years. First time I have  received messages like this and from this company. They have the incorrect name in their texts.

    Not sure if they are fishing for some information. I assume I have to fill in details if I go to their website with the reference mumber they have provided 
    No - either somebody else just gave your number when applying for credit, or someone has mistyped the number at some point.  They don't have the incorrect name - they have the incorrect phone number.  The name will be the person who owes the money.

    Ignore them - nothing will come of it (for you).
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