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NCP app

AJB2024
Posts: 3 Newbie

On entering a barrier less NCP car park the app wouldn’t work correctly and only offered me a QR code to use but there was no facility to use this . The app on my I phone 14 would not budge to allow me to use the park now function . Signage in the car park said in you have an NCP app then don’t worry our cameras will
pick you up . I parked and then left after 2 hours and forgot all about it assuming I’d be automatically charged . Of course they send a parking charge within the month for £60 I appealed and it’s now been reduced to £20 I then used the Webchat at NCP who told me I needed to uninstall and reinstall the app - but this was impossible to do while away from my WiFi - should I pay the £20 ? Am I in the wrong ?
pick you up . I parked and then left after 2 hours and forgot all about it assuming I’d be automatically charged . Of course they send a parking charge within the month for £60 I appealed and it’s now been reduced to £20 I then used the Webchat at NCP who told me I needed to uninstall and reinstall the app - but this was impossible to do while away from my WiFi - should I pay the £20 ? Am I in the wrong ?
Thanks any advice please
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Comments
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Did you admit to driving when you appealed?PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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