Ad supported Netflix on Fire TV

tafelmoneysaver

Hi folks,

I was downgraded by Netflix to their ad supported tier as the plan I was on was discontinued.

I'm now getting an error that my  Fire TV doesn't support the ad tier so I either need to swap for a new device or change my price plan.

Has anyone been on the ad tier and think that spending on the ad-free one would be money better spent?

Or should I just ditch them and go to Disney+ 😉

Thanks

Neil_Jones

What Fire TV product do you have exactly?

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201640900

prowla

I just signed up for 3 months free on Disney+ via Tesco Clubcard.

I'm not sure there's enough content for me to stay after the free period.

Then again, I struggled to find things to watch with Netflix whilst I had Sky, so I wouldn't stick with them either.

tafelmoneysaver

Neil_Jones said:

What Fire TV product do you have exactly?

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201640900

Amazon Fire TV (1st Generation)

flaneurs_lobster

Seems it's a known "feature"

https://www.hotukdeals.com/discussions/netflix-does-not-work-on-certain-hardware-4331180

10-year old tech, if you want to upgrade then Amazon Prime Day is upcoming, Fire kit always gets a decent discount (and sometimes even a few quid off for trade-ins).

Neil_Jones

I wouldn't bother with the Amazon Trade-in, I sent my 2nd generation fire stick off with all the promises of yes we'll take it and we'll give you 20% off a shiny new one, or about £3.

Anyway I sent it off, they had it for about three seconds and then decided it didn't qualify and send it back.  Never saw it again and now that's reminded me, looking at the tracking its sort of gone on a jolly all over the country but hasn't come anywhere near me, in fact it took the courier two months to send back to Amazon from whatever fictional they've sent it to in the first place!

TL;DR - yes, there's your problem.  First generation hardware tends to drop off the support status after a while.  The latest generation Firesticks are always on offer during Prime Day or the Flash sales.

flaneurs_lobster

Neil_Jones said:

I wouldn't bother with the Amazon Trade-in, I sent my 2nd generation fire stick off with all the promises of yes we'll take it and we'll give you 20% off a shiny new one, or about £3.

Anyway I sent it off, they had it for about three seconds and then decided it didn't qualify and send it back.  

Do you know why the stick failed qualification? I've got a gen 1 or 2 lying about somewhere that I was considering trading in. I thought they just had to power up and have the remote?

Neil_Jones

All it said was "ASIN Swap Failed".

Which I googled.

And it took me to a thread on the Amazon Forum which suggests its not a new thing...

tafelmoneysaver

Neil_Jones said:

I wouldn't bother with the Amazon Trade-in, I sent my 2nd generation fire stick off with all the promises of yes we'll take it and we'll give you 20% off a shiny new one, or about £3.

Anyway I sent it off, they had it for about three seconds and then decided it didn't qualify and send it back.  Never saw it again and now that's reminded me, looking at the tracking its sort of gone on a jolly all over the country but hasn't come anywhere near me, in fact it took the courier two months to send back to Amazon from whatever fictional they've sent it to in the first place!

TL;DR - yes, there's your problem.  First generation hardware tends to drop off the support status after a while.  The latest generation Firesticks are always on offer during Prime Day or the Flash sales.

Thank you the updates. Will look out for offers in prime day later this month